❓ Frequently Asked Questions
How is your after-sale service?
We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, online chat (Facebook, Skype, Whatsapp, Viber, Linkedin). Please contact us once the machine has any problem.
Will you teach how to use the machine?
Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensures you whatever problem you meet, you can solve easily. It is easy to operate by anyone with the instructions.
How about the shipment?
The machine will be shipped within 5-7 days after the receipt of your payment.
How does your factory do regarding quality control?
We have a strictly quality inspection department. Our engineers will carefully check and test the machines many times before we deliver them to you. Only the machines that have passed the strict quality inspection can be delivered.
Why should you choose us?
1) Powerful factory with competitive price and technology support.
2) 15 years' experience in producing beauty machines.
3) 3 years warranty and 7x24 online after-sale service.
4) CE Certification for legal use and sales.
5) Diverse customized services with strong OEM & ODM capability.
Derma Laser
